Operating a cell phone store requires POS System as there are many administrative, management, and marketing skills required to perform. It is significant to ensure that there’s enough inventory to create tax reports and manage orders, you already have a lot on your plate.
Having efficient point of sale software makes it easier for mobile technicians to run their operations smoothly. In fact, Point of sale (POS) enables you to manage all the aspects of your business and improve customer experience.
This is probably why the point of sale market is flourishing. The global POS market size was worth $8694.2 million in 2019 and is expected to reach $24390 million by the end of 2026.
This article will discuss POS is its importance in the cell phone store and the best POS for your small business. Let’s get started!
What is POS System?
Point of Sale is software that allows you to track every transaction. Cell phone store POS systems will enable you to prepare repair estimates, manage devices being repaired, process payments, and print tax invoices.
In fact, 79% of POS system users are small and mid-sized brands. 40% of US-based businesses are planning to use AI-enabled POS within the next 12 months.
The POS acts as a central component of your business, allowing you to manage everything: sales, inventory, orders, taxes, and customers. If you are a small business, you can look for a POS system for free download.
Why does your cell phone store require a POS (Point Of Sale) System?
Today’s customers want their work to be done quickly, preferably on the spot, with minimum hassle. A point of sale (POS) System for the Cell Phone Repair Store can help to modernize your business, eliminate paperwork, and offer the best possible customer experience.
[caption id="attachment_1087" align="aligncenter" width="840"] POS System for cell phone shops[/caption]
Here are some reasons why your cell phone repair shop requires a POS (Point-Of-Sale) system:
Better Inventory Management
The cell phone shop includes thousands of parts and pieces, and keeping track of everything could be a tedious process. Besides, manual inventory management is prone to errors.
With a POS system, you will be better able to track all the parts in your inventory, ordered items, and the ones sold to customers. It will also prevent you from taking repair orders of the items you don’t have, thereby ensuring customer satisfaction.
Imagine this. You take a screen repair order for iPhone 12, take advance from the customer, just to know that you don’t have the screen in stock. You will now have to purchase the screen from a local shop or make the customer wait until you receive it from your supplier, which will negatively affect the experience.
A POS system eliminates this situation!
Multiple Payment Options
A point of sale system allows you to accept payments quickly and through different options. You can accept payments via EMV cards, NFC (contactless payments), and mobile wallets (such as Apple Pay, Android Pay, and Samsung Pay).
A POS also lets you create electronic invoices and share them with the customer via email (or print it). This makes it easier for you to complete the transaction within minutes.
Accurate Reporting
Point of sale systems has reporting features that provide you a birds-ey view of sales, profits, and costs of goods sold (COGS). Besides, POS gives you real-time data, enabling you to make informed decisions even when you are not in the shop.
You have better visibility into the products, using the most in repairs, selling the most, and at least as add-ons allow you to operate in the most efficient way possible.
Improved Customer Experience
A POS system lets you document your customers’ information in your system. You can then use the data (such as phone number and email address) to update them about their orders, share the latest offerings in your shop, or build a loyalty program.
Another benefit of having proper customer information is that it enables you to better understand your target audience better and helps in making smarter business decisions.
Simplifies Accounting
A point-of-sale system allows you to streamline your accounting process. You can sort through hundreds of receipts, filter them, print them, and even import them to your accounting software.
You can even generate a detailed sales report (based on product, date, employee, total retail amount, profits, and gross margin). This helps you to prevent errors in accounting and ensures you pay the right amount of tax every year.
Best Cell Phone Repair Store POS System
Now that you know what a POS(Point-Of-Sale) is and why you should use it let’s look at some of the best points of sale systems for small businesses.
Square
Square is one of the best POS for cell phone shops. You can use its mobile or web app to manage your cell phone repair business and accept payments. Further, if you are looking for a POS system free, then Square is the best option.
Square POS (Point-Of-Sale) allows you to:
- Manage inventory (it even sends alerts when your stock is low).
- Manage employees (including their clock-in, clock-out times, employee sales reports, and their salaries).
- Engage customers (send targeted emails, create a loyalty program, and receive feedback).
RepairDesk
RepairDesk is yet another great point-of-sale software for cell phone repair store owners. From managing appointments to collecting customer signatures, RepairDesk allows you to supervise your repair business better.
RepairDesk POS allows you to:
- It organizes your repair jobs, orders cell phone parts, and gets a complete overview of the orders in the pipeline so you can fulfill your promise to customers.
- Create estimates, generate invoices, and accept payments via different modes.
- Send custom promotions using email templates to increase retention.
RepairQ
RepairQ is an ideal option for you who are looking for an end-to-end, web-based POS system as it is specifically to built for repair shops.
It allows you to:
- Scan and search repair orders, services, and parts.
- Promote bundled products and services.
- Track your inventory along with defective and returned items.
POS (Point-Of-Sale) Comparison Table
| POS Software | Summary |
| Square |
|
| RepairDesk |
|
| RepairQ |
|
Wrap Up
Point Of Sale (POS) software is one of the best tools you can use to better manage and grow your cell phone repair business. It offers advanced features like inventory management, customer management, order tracking, and sales report generation.
When choosing a POS (Point-Of-Sale) system, analyze the features and payment options to ensure it meets your business’s unique requirements. Do check about cell phone repair parts at Injured Gadgets.